Hackathon Public Profile
2 years 11 months ago
Thanks for those comments Monique and I have now read the other article. Like you, my grounding was in TQM in the 1980s and 1990s from which I co-wrote "TQM in Action" which looked at the major cause... More
2 years 11 months ago
Richard James Barnes
commented on Eliminate HR
Hi Heiko,
I agree with your point and found your experience amusingly familiar. I once got called in by a public sector organisation to help them with some design issues on their new performance m... More
2 years 11 months ago
Finding only one of the chosen hacks focused on the customer is just depressingly familiar in terms of where HR are in the grand scheme of things and sadly shows that we still have a long way to go to... More
3 years 11 hours ago
Richard James Barnes
commented on Eliminate HR
Hi Patrick,
How do I get to see this document? More
3 years 11 hours ago
Richard James Barnes
commented on Eliminate HR
Agree with this in principle. HR and the Ulrich model took us some way to this but frankly I was working in the Ulrich model 20 years before it was proposed at London Underground. Its already out of... More
3 years 1 month ago
Richard James Barnes
commented on Purpose led organization
That's very interesting; I'd love to see what is coming out of that - especially from where they feel they get their sense of purpose. I would hope its from the reward of delivering service to patien... More
3 years 1 month ago
Richard James Barnes
commented on Purpose led organization
"The whole body is a wonderful organism. It is a thinking doing living system as is a organisation. The brain is wonderful it can think of how to build a house but that as far as it can go. The brain ... More
3 years 1 month ago
As a 25 year CIPD member I wish I could agree but I think the days of HR as a 'department' are numbered and rightly so. That doesn't mean HR skills are but looking to promote HR 'winners' is simply r... More
3 years 1 month ago
Richard James Barnes
commented on Eliminate HR
I don't see that personally. I do see ever expanding anti-communication mines in the form of lengthy, lawyer-driven e-policies being promulgated as HR tries to stem the tide of individuality. I've y... More
3 years 1 month ago
Richard James Barnes
commented on Eliminate HR
Andy, this is spot on. I recall railing against the closure of local hospital services in favour of the glass and steel towers of NHS Trusts in the 80s and 90s which was always more about looking aft... More
3 years 1 month ago
Richard James Barnes
commented on Purpose led organization
I like the idea of this hack but surely any purpose definition (which should be immediately obvious, not the result of weeks of navel gazing) needs to start from what the organisation's external custo... More
3 years 1 month ago
Disappointing to see all the chosen hacks still focused inwards on changing HR processes (except the one asking to get rid of it!). We need to see some hacks focused on changing organisation culture ... More
3 years 2 months ago
HR needs to reorient itself from satisfying internal demands for qualifications, experience, knowledge, compliance etc. to search for people with adapatability and empathy as a core business skill.&nb...; More
3 years 2 months ago
This is really one for the public sector. Long-winded, multi-layered grievances can go on for years, focus resources and attention inwards instead of outwards on customers. Public Sector n... More
3 years 2 months ago
Richard James Barnes
commented on Sprint 1.3 Synthesis: The Design Principles of Adaptable Organizations
Missed this due to being away on holiday but I feel that customer-focus is not well represented although it is touched upon in openness and diversity. As I have said before we are fooling ourselves i... More
3 years 2 months ago
Richard James Barnes
commented on ISO Standards
Sorry - just back from hols. ISO26000 is not (yet) an auditable standard but I see the gravy trainers are now chasing gap analysis services for it. Social Responsibility is well established already ... More
3 years 2 months ago
Do you remember BS5750? Time was when it was the only externally audited management standard and much criticised by people like me for getting in the way of continuous improvement and customer f... More
3 years 2 months ago
Richard James Barnes
posted Complacency
Having just addressed a public sector conference on culture and continuous improvement, I have to say that I was surprised just how little understanding there was that we are in a completely new era a... More
3 years 3 months ago
Richard James Barnes
commented on Cracking the cultural crust
Keith - I think it is because HR is very far culturally from marketing and sales in most organisation structures. The 2 disciplines share very little in process terms (when I was in HR, sales people ... More
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