The internet has had a profound effect on many areas of commerce. One area the internet has not yet had a profound affect upon is how people are organized to perform work.
As the demographics of the workplace shift and more employees actively play games outside of work, the opportunity to use games to improve productivity expands.
Our newest MIX Maverick and author of "HOW: Why HOW We Do Anything Means Everything," argues that the "soft stuff"—leadership, trust, reputation, relationships—is fast becoming the hard currency of advantage. How we behave—as individuals, leaders, and institutions—makes all the difference in the...