The Busting Bureaucracy Hackathon

Phase 4: Ideas for Busting Bureaucracy (Part 2)

Tagged "customer collaboration"

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In-source the Customer

Instead of perfecting a product or service that meets all the internal demands (the good and the bad), put your best customers on development teams.
By Sean Schofield on July 29, 2021
customer collaboration
customer experience
customer delight
customer focus