The Busting Bureaucracy Hackathon

Phase 2: IMAGINING ALTERNATIVES TO THE BUREAUCRATIC MODEL

Answer by sean-schofield on May 16, 2014, 2:15 pm

By Sean Schofield on May 16, 2022
Different metrics. As Clay Christensen speaks about, how you segment your market and how you measure your success near-completely determines who you compete against and what you invest in. So, which metric (or set of metrics) promotes a focus on the "job to be done" and creates a capital equilibrium (between sustaining, efficiency, and innovation investments; such that job creation is the net outcome)? When the metrics naturally promote innovation, a company doesn't need to rely on senior executives to spot opportunities.

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